Frequently Asked Questions (FAQ)

The company offers delivery to be made by a Yango delivery vehicle. However, there is an extra charge for this. Once a customer purchases a product, they can collect it from Divyaplast’s physical location: PLOT NO: 5265, Mukwa Road, Heavy Industrial Area, Lusaka, Zambia. If the customer is a wholesaler or retailer based in Lusaka, the company offers free delivery on orders exceeding K5,000. Customers outside of Lusaka will incur a transport charge.

Typically, it takes 3–7 business days from when the order is placed. However, if the product is already in stock, deliveries can be made within the next business day.

To track your order, click “Track Your Order” on the top right of divyaplast.com. Upon clicking, you will be directed to a new page, and follow these instructions:

To track your order, please enter your Order ID in the box below and press the “Track” button. This was given to you on your receipt, and in the confirmation email you should have received.

To place an order, successfully  follow these instructions:

1. Click on the desired product of your choice.
2. Add to cart.
3. Click the “View Cart”.
4. If the number of products is as desired, click on “Proceed to check out”.
5. Enter your required details and click “place order”.

For any queries please contact this number :+260 777847047

You do not need an account to place an order. You can conveniently check out as a guest. However, creating an account offers several benefits, including:

• Faster checkout on future purchases.
• Ability to access special promotions and discounts.
• Easier tracking of your current orders.

We recommend creating an account for a more streamlined shopping experience.